"We had a great experience with Barb. She answered all our questions and if she did not know the answer she would find them for us. She kept following up with us throughout the process which took a year for us to finally decide to purchase our Explorer. She is very friendly approachable and a pleasure to work with. I would definitely purchase from her again."
"I came into the dealership just to look at some of the new cars in Fordâ?™s line up and consider a few different options as a possible upgrade from my ten year old gas guzzling SUV. Doug spoke with me about the things that were important to me in my current vehicle and why I was so attached that I have kept it for so long. I felt he really listened and paid attention to the things that mattered the most to me when it comes to owning my car. Over the years, I have visited numerous dealerships just to brows and have often spoke with the sales reps about possibly changing vehicles which always lead to me being more satisfied to keep my current vehicle rather than take on a new car payment. Doug was diligent in his effort to find the right vehicle that offered everything I could ever ask for and more, and he also managed to find the right car that placed my payment within 1 dollar of my very strict budget confinements. I was literally blow away by his professionalism and moved by his compassion. I felt like Doug actually cared about what I wanted and needed and he was so happy for me and my bride to be when we drove away in our new Ford Edge. He also took the time to walk us around the lot and introduce us to the service department manager and let us know exactly what to do in times of service repair needs and routine maintenance visits. Because of his thoughtfulness and thoroughness, I am very happy to be a North Central Ford Dealership customer."
San Francisco, CA
"I went to north central ford to purchase my first car, and truly had one of the best customer experiences in my life. Barb, and the entire staff were extremely friendly and helpful and took the time to make sure my car was exactly what I wanted. I think that customer service Is something that most dealers take for granted, but definitely not at north central ford! :)"
"Terry gibson was a great help in assisting me with finding a car. I told him what i was looking for and what my budget was and he got me a vehicle right away. It was a pleasure working with this salesman and this deslership."
"I came into the North Central Ford after doing research on the cars I wanted and the Dealership I wanted to work with. Doug Gardner exceeded the expectations that I had going in to purchase my new car. I had this narrowed down to 2 vehicles the Fusion and the Focus. I told Doug what I wanted and why I chose these 2 models. He showed me both cars, informed me of the way each vehicles met my needs. He truly honored my wishes and did not try to sell me something that I was not interested in. Doug Thank you for all your assistance. I have already recommended you to Friends. "
"This is the best service group that I have ever used. They are knowledgeable, friendly, and helpful. I don't use anyone else for my F-350 and even my Lincoln."
"The family car we had a 2001 cadillac deville transmittion went out for the 2nd time a couple of days ago. I was a mess knowing that me and my husband would have to pick up a car note something that we had not had in over 4 years along with I have never purchased a car in my name or dealt with a dealership before and have heard so many horror storys about how crooked they can be. Me and my husband knew were we wanted payment, mileage, ect. Well my husband found a car that we felt would fit us and we went up to the dealership. We were met at the door by "ohio" and we informed him that we would like to see the vehical we saw online. Well he informed us that he thought the car had been purchased but wasnt sure because he had just saw it. Well he starts searching for this SUV we wanted to look at he sured up and down high and low looking for the car he knew it was there at the dealership just didnt know where. Well we finally find the car and test drive it I loved it. Ohio took us and worked it to exactly what we wanted, Finance was just as great (I wish I knew the guys name we dealt with but he pushed and got us a lower interest rate, payment and warrenty.) THIS WAS THE MOST NON STRESSFUL PURCHASE I HAVE EVER MADE. Ohio did not act nor push us to buy anything he is very laid back and just leaves it up to you and he will also do what ever he can to get you what you want price range, car, ect. I would surely recommed this dealership to any and everyone. I normally dont get online to do reviews but my experience being a first time buyer was phenomenal."
"Ken Helped through the entire experience. He gave me multiple options and explained everything to me in great detail. He is very friendly and knowledgeable. I highly recommend him and North Central ford to Everyone!!!! Ask for ken if you are looking for a used care he will for sure take care of you!"
"I have never purchased a vehicle from a dealership before in my life. Norm carefully explained the options available and showed me ten or so vehicles to get a 'hands on' view to see what was available. Norm aslo offered to 'run the numbers' on all the vehicles that I looked at and showed some interest to give me a better idea of the range of costs of the different options. We narrowed down the choices to four and from those choices I was then able to make the decision for the truck I purchased. I've been told by others that most sales are on average four to six hours in duration so I've felt somewhat bad about using up all of Norm's day since he spent a good eight hours with me by the time all the paperwork was completed. In this whole exercise it seemed the most important thing was to make sure I was getting the right vehicle, and not to 'beat the clock'. "
"Amazing and quick!!! The sales process was fine, it took me a little less than an hour and a half in and out with my used car."